Effective Date: February 3, 2025
Last Updated: February 3, 2025
Welcome to Donny’s Home Improvement. Your privacy is important to us. This Privacy Policy describes how we collect, use, share, and protect your personal information in compliance with applicable federal and state regulations, including the Telephone Consumer Protection Act (TCPA), California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other U.S. state privacy laws.
By using our website, you consent to the data practices described in this policy.
- Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
1.1 Personal Information You Provide
We collect information when you fill out forms on our website, contact us, or engage with our services, including:
• Name
• Email Address
• Phone Number
• Mailing Address
• Project or Service Requests
• Any other information you choose to provide
1.2 Automatically Collected Data
When you visit our website, we may automatically collect:
• IP Address
• Device Type
• Browser Type
• Date and Time of Visit
• Referring Website
• Activity on Our Website (Pages Visited, Clicks, etc.)
We may use cookies, tracking pixels, and similar technologies to collect this data.
- How We Use Your Information
We use the collected information for the following purposes:
• To provide roofing and home improvement services
• To communicate with you about inquiries, quotes, and project updates
• To personalize and improve our website
• To comply with legal obligations
• To prevent fraud and unauthorized access
• For marketing purposes (with consent, where required)
Under CCPA, GDPR, and state privacy laws, we only process personal data when we have a legal basis, including:
• Your consent (for marketing communications)
• Performance of a contract (e.g., providing services)
• Legal compliance (e.g., tax and business regulations)
• Legitimate business interests (e.g., improving customer experience)
- How We Share Your Information
We do not sell or rent your personal data. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. However, we may share your data in the following cases:
• Service Providers: We may share data with vendors who help us operate our business (e.g., payment processors, cloud storage, marketing services).
• Legal Compliance: We may disclose information when required by law, government requests, or court orders.
• Business Transfers: If our business is sold, merged, or restructured, your data may be transferred as part of the transaction.
3.1 Do Not Sell My Personal Information (CCPA Compliance)
California residents have the right to opt out of the sale of their personal data. While we do not sell data, you can submit a Do Not Sell My Information request via our contact form.
- Your Privacy Rights
4.1 TCPA Compliance (Telephone Consumer Protection Act)
If you provide your phone number, you consent to receive communications from Donny’s Home Improvement, including marketing calls and SMS messages.
• You can opt out at any time by replying STOP to any SMS message or by contacting us at 973-333-6364.
• We will not use autodialed or prerecorded calls without your prior express consent.
4.2 CCPA Rights (For California Residents)
Under the California Consumer Privacy Act (CCPA), you have the following rights:
• Right to Know: Request details about the personal data we collect.
• Right to Delete: Request that we delete your personal data.
• Right to Opt Out: Prevent the sale or sharing of your personal data.
• Right to Non-Discrimination: We will not treat you differently for exercising your rights.
You can submit a CCPA request via our contact form.
4.3 GDPR Rights (For EU Visitors)
If you are visiting from the European Economic Area (EEA), you have:
• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate data.
• Right to Erasure (Right to Be Forgotten): Request deletion of your data.
• Right to Object: Opt out of certain data uses.
• Right to Data Portability: Request a structured copy of your data.
To exercise these rights, email us at our contact page.
- Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Remember user preferences
• Improve website functionality
• Analyze traffic
• Provide relevant advertisements
You can disable cookies in your browser settings. Some features may not function properly without cookies.
Third-Party Tracking:
We may use Google Analytics, Facebook Pixel, and similar tools to collect data about website usage.
- Data Security
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure. If you suspect unauthorized access to your data, contact us immediately.
- Retention of Your Information
• Comments: Retained indefinitely to improve engagement.
• Account Information: Stored until you delete your account.
• Legal Requirements: Some data is retained for tax, legal, and compliance purposes. - Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected data from a minor, contact us immediately.
- Updates to This Policy
We may update this Privacy Policy to comply with legal requirements. Changes will be posted with a new “Last Updated” date.
- Contact Information
If you have any questions about this Privacy Policy, you may contact us:
Donny’s Home Improvement
30 16th Avenue, Elmwood Park, NJ 07407
Phone: 973-333-6364
Email: Contact Us
If you are a California resident and wish to exercise your privacy rights, submit a request via our contact form.